3 Ofertas de It Infrastructure en Peru
IT Support Specialist
Cusco , Cusco
Teamficient SAS
Publicado hace 38 días
Trabajo visto
Descripción Del Trabajo
Position Title: IT Support Specialist
Location: Remote br>Employment Type: Full-Time
Experience Level: 3+ Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)
Job Overview:
We are looking for a proactive and detail-oriented IT Support Specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. This role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams.
Key Responsibilities:
Implement feature requests and provide technical solutions in coordination with the development team
Respond to and manage technical support inquiries, ensuring quick turnaround and resolution
Troubleshoot system bugs and escalate complex issues to the IT Manager when necessary
Coordinate with internal teams to deploy code updates and fix system configurations
Maintain clear and up-to-date technical documentation
Ensure all tasks are completed within defined SLA windows
Qualifications:
Bachelor’s degree in Information Technology, Computer Engineering, or a related field < r>At least 3 years of experience in IT support, system administration, or helpdesk roles
Based in the Philippines with the ability to work flexible shifts, including evenings and weekends
Proficiency with remote access tools, ticketing systems, and CMS or web-based platforms
Strong problem-solving abilities and attention to technical detail
Excellent written and verbal communication skills
Proven track record of working independently and performing well under pressure
System Requirements:
Desktop/Laptop
Intel Core i5
4GB RAM for multitasking requirements
Workstation free from any Noise and Distractions
Backup Internet Connection
USB Headset with Noise Cancelling
Backup for Power Outage: Generator/UPS or Alternative Location
Benefits:
Competitive salary based on experience
Friendly, collaborative, and inclusive team culture
Opportunity to work on innovative, international digital projects
This is a long-term position where you’ll be part of an awesome team, working from home with guidance and support! < r>
For any questions, please send an email to
(Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)
Location: Remote br>Employment Type: Full-Time
Experience Level: 3+ Years
Company: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)
Job Overview:
We are looking for a proactive and detail-oriented IT Support Specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. This role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams.
Key Responsibilities:
Implement feature requests and provide technical solutions in coordination with the development team
Respond to and manage technical support inquiries, ensuring quick turnaround and resolution
Troubleshoot system bugs and escalate complex issues to the IT Manager when necessary
Coordinate with internal teams to deploy code updates and fix system configurations
Maintain clear and up-to-date technical documentation
Ensure all tasks are completed within defined SLA windows
Qualifications:
Bachelor’s degree in Information Technology, Computer Engineering, or a related field < r>At least 3 years of experience in IT support, system administration, or helpdesk roles
Based in the Philippines with the ability to work flexible shifts, including evenings and weekends
Proficiency with remote access tools, ticketing systems, and CMS or web-based platforms
Strong problem-solving abilities and attention to technical detail
Excellent written and verbal communication skills
Proven track record of working independently and performing well under pressure
System Requirements:
Desktop/Laptop
Intel Core i5
4GB RAM for multitasking requirements
Workstation free from any Noise and Distractions
Backup Internet Connection
USB Headset with Noise Cancelling
Backup for Power Outage: Generator/UPS or Alternative Location
Benefits:
Competitive salary based on experience
Friendly, collaborative, and inclusive team culture
Opportunity to work on innovative, international digital projects
This is a long-term position where you’ll be part of an awesome team, working from home with guidance and support! < r>
For any questions, please send an email to
(Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)
Lo sentimos, este trabajo no está disponible en su región
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Solution Engineer- Cloud & AI Infrastructure
Lima, Lima
Microsoft Corporation
Publicado hace 10 días
Trabajo visto
Descripción Del Trabajo
Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy. Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Builds competitive knowledge, documents compete patterns, and shares within the community to drive change and escalations for competitive selling strategies. Proactively develops strategic cross-workload/subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.
**Responsibilities**
**Build Strategy**
+ Builds competitive knowledge, documents compete patterns, and shares within the community to drive change and escalations for competitive selling strategies. Acts as a subject matter expert on a particular competition. Delivers competitive knowledge back to product and engineering teams.
+ Works with local account and marketing teams to shape strategic win and customer success plans and tailors to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Where applicable, builds consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off.
+ Proactively develops strategic cross-workload/subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.
**Education**
+ Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact.
+ Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). Provides insight into how to identify opportunities to increase solutions/portfolio understanding.
+ Monitors, responds to, and acts as a thought leader on internal tech community posts, establishes and leads vibrant tech communities including community calls, sessions, hackathons, etc., and acts as a mentor to the community.
**Leverage Partner Ecosystem**
+ Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and developing deep partner relationships.
+ Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.
**Scale Customer Engagements**
+ Leverages knowledge of resources (e.g., roles, Microsoft Technology Center (MTC), demo sites, virtual sites, Value Based Delivery (VBD), Customer Success Unit (CSU) and proactively engages product teams (e.g., engineering) to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.
+ Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider (MSP), Managed Certified Professional (MCP)), tools, and programs (e.g., FastTrack, End Customer Investment Funds (ECIFs)). Ensures alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references.
+ Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy.
+ Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
**Solution Design and Proof**
+ Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept (POC) sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business.
+ Adapts and extends architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor. Delivers assets that can be leveraged by others in the business.
+ Applies advanced sales methodologies (e.g., challenger sales) to guide customers through digital transformation solutions and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
**Qualifications**
**Required/minimum qualifications**
+ Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
**Additional or preferred qualifications**
+ 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
+ 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Responsibilities**
**Build Strategy**
+ Builds competitive knowledge, documents compete patterns, and shares within the community to drive change and escalations for competitive selling strategies. Acts as a subject matter expert on a particular competition. Delivers competitive knowledge back to product and engineering teams.
+ Works with local account and marketing teams to shape strategic win and customer success plans and tailors to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Where applicable, builds consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off.
+ Proactively develops strategic cross-workload/subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.
**Education**
+ Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact.
+ Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). Provides insight into how to identify opportunities to increase solutions/portfolio understanding.
+ Monitors, responds to, and acts as a thought leader on internal tech community posts, establishes and leads vibrant tech communities including community calls, sessions, hackathons, etc., and acts as a mentor to the community.
**Leverage Partner Ecosystem**
+ Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and developing deep partner relationships.
+ Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.
**Scale Customer Engagements**
+ Leverages knowledge of resources (e.g., roles, Microsoft Technology Center (MTC), demo sites, virtual sites, Value Based Delivery (VBD), Customer Success Unit (CSU) and proactively engages product teams (e.g., engineering) to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.
+ Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider (MSP), Managed Certified Professional (MCP)), tools, and programs (e.g., FastTrack, End Customer Investment Funds (ECIFs)). Ensures alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references.
+ Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy.
+ Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
**Solution Design and Proof**
+ Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept (POC) sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business.
+ Adapts and extends architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor. Delivers assets that can be leveraged by others in the business.
+ Applies advanced sales methodologies (e.g., challenger sales) to guide customers through digital transformation solutions and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
**Qualifications**
**Required/minimum qualifications**
+ Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
**Additional or preferred qualifications**
+ 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
+ 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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